Effective Date: November 11, 2025
Welcome to DDTech EcoVentures Pvt. Ltd. (“we”, “our”, “us”).
By accessing or using our website www.ddtechecoventures.com, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our services.
If you do not agree with any part of these Terms, you must not use our website or purchase our products.
1. Company Information
DDTech EcoVentures Pvt. Ltd.
Registered Office: [Insert Full Address]
Email: info@ddtechecoventures.com
Phone: [Insert Company Contact Number]
We are a manufacturer and trader of Diesel Exhaust Fluid (DEF), AdBlue, NoxShield, and related automotive emission solutions.
2. Use of the Website
- You must be at least 18 years old to use this website or make a purchase.
- You agree to use this website only for lawful purposes and in compliance with all applicable laws and regulations.
- You shall not use this website to:
- Post or transmit any unlawful, harmful, or misleading information.
- Attempt to hack, disrupt, or misuse the website’s functionality.
- Impersonate another person or company.
We reserve the right to restrict access or terminate accounts if misuse is detected.
3. Products and Services
- Product images and descriptions are for illustration purposes only. Actual product appearance, packaging, or labeling may vary.
- All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
- We reserve the right to discontinue or modify any product or service at any time.
4. Orders and Payment
- Orders are considered confirmed only after full payment and acknowledgment from our side.
- We accept payments through approved modes such as Bank Transfer, UPI, or Online Payment Gateways.
- In case of transaction failure or delay, we are not responsible for issues arising from third-party payment processors.
5. Shipping Policy
- Orders are typically processed within 2–3 business days of payment confirmation.
- Delivery timelines vary based on destination and logistics partners, usually between 5–10 business days within India.
- Shipping charges (if applicable) will be displayed at checkout.
- Tracking information will be provided once the shipment is dispatched.
6. Return Policy
- Returns are accepted only in the following cases:
- Product received is damaged, defective, or incorrect.
- You must inform us within 48 hours of delivery and provide supporting photos or videos.
- Returned items must be unused, unopened, and in their original packaging.
- Products once opened or tampered with are not eligible for return or replacement.
7. Refund Policy
- Once a return is verified and approved, refunds will be processed within 7–10 working days to the original payment method.
- Refunds will not include shipping or handling charges, unless the return is due to our error.
- We reserve the right to reject refund claims if the returned product fails inspection.
8. Intellectual Property
- All content on this website — including text, images, logos, designs, trademarks, and product information — is the property of DDTech EcoVentures Pvt. Ltd.
- Unauthorized reproduction, copying, or distribution of any content is strictly prohibited and may lead to legal action.
9. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
- Our total liability for any claim, whether in contract or tort, shall not exceed the amount paid for the specific product purchased.
- We are not responsible for damages caused by improper use, handling, or storage of products after delivery.
10. Warranties
- All products are warranted to be free from manufacturing defects at the time of delivery.
- No additional warranties (express or implied) are provided beyond what is specified by the manufacturer.
11. User Accounts (if applicable)
- You are responsible for maintaining the confidentiality of your login credentials.
- Any activity occurring under your account will be deemed authorized by you.
- We reserve the right to suspend or terminate accounts for misuse or suspicious activity.
12. Privacy and Data Protection
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City, State].
14. Amendments
We may revise these Terms at any time without prior notice. The updated Terms will be posted on this page with a new effective date.
Your continued use of the website signifies acceptance of any modifications.
15. Contact Us
For any questions regarding these Terms & Conditions, please contact:
DDTech EcoVentures Pvt. Ltd.
Email: info@ddtechecoventures.com
Phone: +91 900 563 4242
Website: www.ddtechecoventures.com