Effective Date: November 11, 2025
DDTech EcoVentures Pvt. Ltd. (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, interact with our services, or communicate with us in any form.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us or fill out forms, we may collect details such as:
- Full name
- Email address
- Phone number
- Company name
- Address
- Job title
b. Non-Personal Information
We automatically collect certain data about your device and browsing behavior, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent on our site
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. You may disable cookies in your browser settings if you prefer.
2. How We Use Your Information
Your data may be used for:
- Providing and improving our products and services
- Responding to your inquiries or requests
- Sending quotations, invoices, or marketing materials (with consent)
- Personalizing your website experience
- Compliance with legal and regulatory obligations
- Analytics and internal record keeping
3. Sharing and Disclosure
We do not sell or rent your personal data.
However, we may share limited information with:
- Trusted service providers assisting in website hosting, marketing, or logistics
- Legal authorities when required by law
- Business partners, under confidentiality agreements
All third parties are required to handle your data in accordance with this Privacy Policy and applicable laws.
4. Data Security
We employ appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
While we strive for complete security, no online transmission is 100% secure.
5. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted or anonymized.
6. Your Rights
Depending on applicable law, you may have the right to:
- Access and review your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
- Object to or restrict processing
- Request data portability
To exercise these rights, please contact us at info@ddtechecoventures.com.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content. Please review their respective privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us for prompt removal.
9. Shipping Policy
- Order Processing: Orders are typically processed within 2–3 business days after confirmation and payment.
- Delivery Time: Standard delivery across India may take 5–10 business days, depending on location and logistics partner.
- Tracking: Once dispatched, customers receive tracking details via email or SMS.
10. Return Policy
- Returns are accepted only in case of damaged, defective, or wrongly delivered products.
- Customers must notify us within 48 hours of delivery with proof (images/videos).
- The product must remain unopened, unused, and in original packaging for eligibility.
11. Refund Policy
- Refunds are processed only after verification of the returned product.
- Once approved, refunds are initiated within 7–10 working days via the original payment method.
- No refunds will be issued for products damaged due to improper storage or handling after delivery.
12. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be reflected with a new “Effective Date.” Continued use of our website after such changes indicates acceptance.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
DDTech EcoVentures Pvt. Ltd.
Registered Office: Mahalaxmy State Vatva Near Ghodasar crossing Ahemdabad Gujrat
Email: info@ddtechecoventures.com
Phone: +91 900 563 4242
Website: www.ddtechecoventures.com